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CITY VIEWS: WILL MARKS & SPENCER STILL BE A MAINSTAY OF THE HIGH STREET IN 20 YEARS ?
ANDREW BALLIE | KENEXA
“Yes. The brand is strong and there is such loyalty among its customers. It defines retailing for the middle class – it even defines the food they eat”
DAVID PHILLIPS | LLOYD’S OF LONDON
“In 20 years, shopping will be done online and in out-of-town centres. If M&S can keep up with the changes, then it will survive.”
KEITH JULIAN | JRP UNDERWRITING
“Yes. It is a very established brand that has adapted over the years and moved with the times. Who is to say they won’t be able to do it again?”