AWS outage: Amazon says recovery is underway October 20, 2025 A swathe of apps and online services went down on Monday morning, including Zoom, Slack and Coinbase. This follows a global Amazon Web Services (AWS) outage, with knock on effects hitting millions of users of thousands of apps and websites. Amazon has said that services are “seeing significant signs of recovery”, with Lloyds Bank saying [...]
Could FTSE 100 giant Sage jump ship to the Nasdaq? October 20, 2025 Software giant Sage has become a rare beast in recent years – a highly valued technology company still listed on the London Stock Exchange. Worth around £11bn currently, the Newcastle-headquartered group is a firm member of the FTSE 100 index and showing no signs of its growth slowing down. But while Sage has stuck to [...]
I tried a self-driving taxi ahead of Waymo’s UK debut October 17, 2025 When Waymo announced this week that London will host its first European fleet with autonomous taxis hitting the capital’s streets from next year, I thought it was the perfect time to test one out. It’s an unusual feeling, sitting in a car with no one in the driver’s seat, watching it turn, brake and steer [...]
Salesforce: Trust is ‘critical’ when it comes to AI October 16, 2025 Trust has become key when it comes to businesses using AI. As Salesforce’s Brent Hayward, head of competitive intelligence, told City AM: “I don’t think there’s any more valuable thing. If you’re in the business of working with other businesses or customers, then trust… It is the foundational level”. Hawyard insisted that this trust ‘layer’ [...]
Anthropic boss ‘concerned’ about AI’s impact on jobs October 16, 2025 Anthropic boss and co-founder Dario Amodei has warned that the rapid advance of AI could upend the workforce “faster and more broadly than anything we’ve seen before”, even as his company embraces the technology to transform how it operates. Speaking on stage at Salesforce’s Dreamforce conference in San Francisco, Amodei announced that AI tools were [...]
The company using AI to keep workers away from NHS waiting rooms October 16, 2025 Simplyhealth has pledged to be a solution to the UK’s productivity crisis, linking rising corporate sick leave, which costs Britain’s economy an estimated £150bn annually, to the NHS’s long backlog of treatments. The health insurer is turning to agentic AI to scale its services, hoping to keep employees healthy and at their desks rather than [...]
Autumn Budget: Reeves must focus on growth, not ‘gimmicks’ October 16, 2025 Ahead of the Autumn Budget, City Reporter Samuel Norman sits down with top industry names for a Budget Briefing. This week, the chief executive of founders club Helm calls for bold innovation policies took take centre stage. Chancellor Rachel Reeves should use her second Autumn Budget to make bolder swings for the UK’s innovation economy [...]
eBay: UK profit surges after selling fees removed October 15, 2025 Profit at the UK arm of eBay has surged despite its decision to waive selling fees impacting its revenue during its latest financial year, it has been revealed. The division of the US giant has posted a pre-tax profit of £36.5m for 2024, up from the £2.7m it achieved in 2023. New accounts filed with [...]
Salesforce cosies up to OpenAI and Anthropic amid sluggish sales October 15, 2025 Software giant Salesforce is doubling down on its partnerships with AI heavyweights OpenAI and Anthropic to bolster its flagship AI platform, ‘agentforce 360’, as uptake remains modest. At this week’s Dreamforce conference, chief executive and co-founder Marc Benioff announced: “We’re so thrilled to have our relationship with OpenAI”. “You guys are becoming a critical part [...]
‘The AI bubble won’t pop’, says Bain & Company tech expert October 15, 2025 Despite mounting speculation of a possible ‘AI bubble‘, a senior Silicon Valley investor has told City AM that some concerns may be overblown. Anne Hoecker, Silicon Valley partner at Bain & Company and head of the company’s global tech practice, told City AM on Tuesday: “When people say a bubble, it feels like something that’s [...]