FCA to increase scrutiny of home and travel insurers following ‘super complaint’ December 18, 2025 The UK financial watchdog is to increase scrutiny of home and travel insurers following a “super complaint” by consumer champion Which?. Following a year of campaigning against falling standards affecting tens of millions of customers, Which? used its statutory powers to make a super-complaint to the industry regulator, the Financial Conduct Authority (FCA), back in [...]
AIG dropped John Neal’s appointment after ‘alleged workplace relationship’ November 19, 2025 The former chief executive of Lloyd’s of London, John Neal, had his offer from AIG pulled after alleged inappropriate workplace relationship came to light. Neal was in a leadership position at Lloyd’s for over six years, having joined from QBE, where he was the group CEO for over five years. He was set to join Aon as [...]
British insurers sound alarm over unprecedented rise in AI-driven scams November 11, 2025 The insurance sector is struggling to combat the growing influx of AI-driven fake claims, as sophisticated fraud is challenging the sector’s outdated traditional system, putting increased pressure on insurers to adapt. According to a recent report by fintech firm Adyen, one in seven claims (15 per cent) were proven to be fraudulent, resulting in a [...]
Evelyn Partners sells employee benefits business to Howden November 11, 2025 Insurance broker Howden has agreed to acquire the employee benefits consultancy arm of Evelyn Partners. The insurance intermediary group has agreed to acquire Evelyn Partners Financial Services (EPFS) for an undisclosed amount. Subject to regulatory approval, the deal is expected to be completed in the first quarter of 2026. The acquisition is pitched to enhance [...]
UK public uneasy about self-driving vehicles ahead of Waymo launch October 30, 2025 Ahead of Waymo’s arrival on British roads, a new report reveals that nearly three-quarters of people in the UK are concerned about the safety of self-driving vehicles. According to insurer Allianz, across six regions, more than 70 per cent of Brits said they had concerns about this emerging technology, compared to between 64 per cent [...]
British businesses lead the world in risk management October 28, 2025 UK businesses lead global peers in risk oversight, with nearly eight in ten British businesses reporting that boards are directly involved, a figure significantly higher than global peers. According to Aon’s new ‘global risk management survey’, senior leadership in the UK is taking on greater responsibility for the risks their businesses face, as three-quarters of [...]
Howden appoints News Corp finance veteran Susan Panuccio to top team October 16, 2025 Howden has named Susan Panuccio as its next group chief financial officer, poaching the veteran executive from media giant News Corp. She is set to take the reins in January 2026, as current CFO Mark Craig steps into a newly created chief investment officer role. The double leadership shift comes as the London-headquartered group pushes [...]
Aviva partners with ICE InsureTech for digital transformation October 13, 2025 Insurance giant Aviva has rolled out a digital insurance platform in partnership with ICE InsureTech, completing a transformation project in just 12 months. The overhaul saw Aviva go live in September 2025 with ICE’s Policy Admin System, a software-as-a-service (SaaS) platform aimed at streamlining operations and enabling fully digital insurance journeys. The system allows white-labelled, [...]
Millions of Brits turn to ‘Bank of Mum and Dad’ for healthcare treatments October 9, 2025 Millions of Brits are turning to the ‘Bank of Mum and Dad’ for help to pay for private healthcare treatment, as NHS waiting lists continue to remain high. According to a new survey by Howden Life and Health, over the past five years, nearly one-third of UK adults, or approximately 14m people, have paid for [...]
Global uncertainty: Political and digital risks reshape corporate priorities October 1, 2025 A surge in political risk and tensions has resulted in geopolitical volatility entering Aon’s top ten global business concerns for the first time. Aon’s ‘Global Risk Management Survey’, based on nearly 3,000 risk managers, C-suite leaders, and executives, revealed the most pressing risks for business decision-makers. The top ten list of risks facing businesses in [...]