Former Co-op Bank boss Paul Flowers accused of carpet fraud August 30, 2023 Former Co-op Bank boss Paul Flowers has been accused of defrauding someone of carpets and by using cheques while acting under a power of attorney. The case against the 73-year-old was detailed in court listings at a hearing at Manchester Magistrates’ Court, where the case was adjourned until next week. Flowers was not present for [...]
Natwest gets slap on the wrist after flouting customer service rules August 15, 2023 Natwest and the Co-Operative Bank have been given a slap on the wrist by the competition watchdog today after potentially misleading customers over the quality of service they were receiving. In letters to the two banks today, the Competition and Markets Authority said Natwest and Co-Op Bank had both breached part three of the Retail [...]
Ranked: The best banks for customer service? Monzo and Starling steam ahead August 15, 2023 Which banks are the best for customer service? A new official ranking has been produced by the consumer regulator
Co-operative Bank picks up £479m Sainsbury mortgage portfolio amid speculation over banking M&A August 11, 2023 The Co-operative Bank has bought the mortgage portfolio of Sainsbury’s Bank for £464m as speculation over the future of the UK’s mid-sized lenders continues. The portfolio contains around 3,500 customers and is worth nearly £480m. The deal’s completion comes after months of negotiations, with reports earlier in the year suggesting talks between the two had [...]
Co-Op announces new chair as ‘ideal person’ to take UK’s fifth biggest grocer forward July 13, 2023 The Co-op announced has announced a new chair, with Debbie White set to succeed Allan Leighton when he steps down in February 2024. White has held a number of important executive roles, having served as chief executive of Interserve and a senior director at Spire Healthcare. White will replace Leighton, who is approaching the end [...]
Co-Op to offer water burials in bid to make funerals more sustainable July 3, 2023 Co-op Funeralcare has announced plans to offer a new form of burial as a sustainable alternative to traditional burials or cremation. The UK’s largest funeral provider announced on Sunday that it will introduce the practice, called resomation – also known as water cremation or alkaline hydrolysis – later this year. The practice consists of the [...]
Live music, wine and food savings on offer as The Co-op follows Tesco and Sainsbury’s with £240m ‘members only’ drive April 19, 2023 The Co-op has revealed plans to invest more than £240m into its membership proposition in a move which will cut prices for customers. The group, which runs more than 2,400 food stores and 800 funeral homes around the UK, announced the five-year investment plan as it continues with its broader turnaround efforts. It said the [...]
Hilton Foods welcomes ex Co-op chief to replace boss of 30 years as profits nosedive April 5, 2023 Meat packer Hilton Foods has blamed “significant” challenges in its seafood wing for nosediving profits, as it welcomes a former Co-op boss to head up the business. The FTSE 250 firm’s share price was down 1.25 per cent this morning, as it witnessed a steep decline in profits down to £29.6m from £47.4m the previous [...]
Co-op warns cost of living crisis will eat into future profits as food to funeral care firm feels pain of inflation April 5, 2023 The Co-operative Group has warned that ongoing inflation and economic uncertainty is likely to reduce its profits in 2023. The food, insurance and funeral care provider revealed its underlying profit remained flat at £100m for the year while EBITDA was down £15m to £490m compared to £505m in 2021. Group revenue for the year was [...]
Co-op welcomes former N Brown finance chief as new group CFO March 7, 2023 The Co-operative group has welcomed Rachel Izzard as chief financial officer and a member of the Co-op group board. The supermarket and funeral care provider said that Izzard will take up the position in June following the end of current interim Mike Hazell’s contract. The financial veteran has held a number of CFO positions, including [...]