Rail passengers ‘missing out’ on £100m in compensation every year July 22, 2019 Rail passengers are missing out on up to £100m a year in compensation, a transport watchdog has found, as it called on consumers to claim whenever they can to send a message to train operators to improve. Transport Focus is today launching a campaign aimed at encouraging passengers to claim for any delays or cancellations. [...]
Nearly a third of European firms still not GDPR compliant July 22, 2019 Almost a third of European businesses are still not compliant with the wide-ranging European Union laws on data protection and privacy introduced last year, according to accounting firm RSM. Read more: Data breach reports soar since GDPR as firms fear mammoth fines RSM said medium-sized businesses were “struggling to understand and implement” the General Data [...]
Lufthansa resumes Cairo flights but BA suspension to continue for six days July 21, 2019 German airline Lufthansa has resumed flights to Cairo after temporarily suspending them, along with British Airways, over safety concerns. British Airways cancelled all flights to the Egyptian capital from Heathrow on Saturday over security fears and has said the suspension will remain in place for a further six days. Read more: British Airways set for [...]
Boeing takes $4.9bn hit on 737 Max groundings to compensate airlines July 18, 2019 Boeing will set aside $4.9bn (£3.9bn) to compensate airlines for the disruption caused by the worldwide grounding of its 737 Max jet. The world’s biggest plane maker said this evening the after tax charge would slash its pre-tax profits by $5.6bn in the second quarter, when results are announced next week. Read more: Ryanair warns [...]
Heathrow Airport Terminal 5 delays hit British Airways passengers July 18, 2019 Heathrow Airport passengers face major disruption this morning as a baggage system issue has caused hours of delays. Passengers including comedian Eddie Izzard were left to queue for up to two hours to drop bags at Heathrow Airport Terminal 5 this morning, leading to reports of missed flights. Reports suggested the luggage belt system had [...]
NHS still running Windows XP on over 2,000 computers despite spate of cyber attacks July 17, 2019 The NHS has admitted it is still running Windows XP on over 2000 computers, even though the operating system stopped receiving security updates five years ago. In a written answer, health minister Jackie Doyle-Price said: “As of July 2019, approximately 2,300 National Health Service computers are using Windows XP from a total of around 1.4 [...]
UK rail franchising system has ‘had its day’, says review head July 16, 2019 The UK’s rail franchising system has “had its day”, the man in charge with reviewing Britain’s railways has said. Former British Airways chief executive Keith Williams, who is leading a government-commissioned review into how to improve the industry, said the franchising model needed to be replaced by a “new commercial model” that worked in the [...]
Former BA operations chief to head up London Underground July 15, 2019 A former British Airways chief is to join Transport for London (TfL) as its new managing director of the Underground, taking over from the incumbent Nigel Holness. Andy Lord worked at BA for 25 years before progressing to the role as director of operations from 2008 to 2015. He also held the role of executive [...]
Vueling Airlines named as the most delayed airline in the UK July 15, 2019 Vueling Airlines is the worst airline for delays when flying from the UK, according to data revealed today. Read more: Heathrow airport summer strikes threaten chaos for holidaymakers The Spanish flyer’s departures were delayed by an average of 31 minutes towards the end of 2018, according to an analysis of Civil Aviation Authority data. British [...]
Debate: Will the British Airways GDPR fine have a bigger impact than the Cambridge Analytica scandal? July 15, 2019 In financial terms the British Airways fine is a serious step-change in consequence