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By: Eliza Filby

Dr Eliza Filby is a historian of generations and author of the Sunday Times bestseller Inheritocracy. She writes a monthly column for City AM and is a sought-after speaker, advising global brands and institutions including Google, McDonald’s and PwC on trends shaping how we live, work and consume.

All 34 Articles
  • Employers think Gen Z has forgotten how to work – are they right?

    Opinion

    Over half of UK employers are worried about Gen Z behaviour and professionalism. Here’s three things they can do, according to Eliza Filby ‘Why won’t our graduates just pick up the phone?’ is the most frequent complaint I hear from leaders. It may be the point of most frustration but it’s far from the most [...]

    Gen Z employee working at desk with AI tools, illustrating modern work habits and technology integration in the workplace.
  • Can AI end the female admin trap?

    Opinion

    Large language models and agentic AI are exceptionally good at precisely the kind of labour that women have been doing for free for decades. So could technology be an unlikely source of female liberation? Asks Eliza Filby Have you heard of the so-called pink tax? It’s the rather cringe name given to the added cost [...]

    AI assisting a woman with administrative tasks on a computer screen in a modern office setting
  • The £1bn company with no staff? Why AI is a gift to Britain’s small businesses

    Opinion

    With branding built on Canva, market research synthesised in seconds or client decks as slick as McKinsey’s, could we say now that for the first time, a five-person firm can present like a 50-person one, and potentially undercut and outmanoeuvre larger rivals? Asks Eliza Filby In Silicon Valley, investors are salivating at the thought of [...]

    Small business owner utilizing AI technology on a laptop to enhance operations and improve efficiency in a modern office s...
  • Don’t blame universities for the graduate crisis

    January 30, 2026

    Blaming universities for the graduate crisis is convenient, but it isn't true, writes Eliza Filby. Here's what's actually gone wrong.

  • No future: is Britain losing hope?

    December 4, 2025

    Britain faces a deep, decade-in-the-making crisis of hope, as rising costs, stagnating opportunities, and widening structural failures leave both young and middle-class people feeling trapped, disillusioned, and asking if a viable future in the UK is still possible, says Eliza Filby Throughout my conversations in recent months it’s become clear to me that the country’s [...]

  • How to get hired by a bot

    November 6, 2025

    AI has infiltrated every stage of the job hunt – but has it made recruitment better? Asks Eliza Filby The recruitment guru James Reed warned last week that “graduate jobs are no longer a given,” fuelling talk of a looming “jobpocalypse” and the decline of white-collar work. Reed has seen openings fall from 180,000 after [...]

  • My mistakes as a female breadwinner – and why we need to rethink this rising phenomenon

    October 7, 2025

    Female breadwinners are one of the fastest growing demographics in the UK, but it's not all it's cracked up to be, found Eliza Filby.

  • What happened to high heels? The new face of female corporate fashion

    September 30, 2025

    There’s been a quiet revolution in corporate fashion, with the post-Covid workforce ditching stilettos for sneakers. For the Autumn edition of City AM The Magazine, Dr Eliza Filby surveys the footwear landscape Back in the 1990s, the image of a corporate woman rushing to the office with trainers hastily slipped over tights – formal footwear [...]

  • £100K isn’t a big salary – and we need to talk about it

    July 1, 2025

    He lives in a grotty flat, shops in Aldi, can barely afford a holiday and earns £100k. Meet Henry: a High Earner Not Rich Yet. He may not attract sympathy, but he’s a symptom a failing economy, says Eliza Filby Nine out of ten Brits earning over £100,000 do not consider themselves wealthy. Maybe you [...]

  • AI isn’t undermining university, it’s exposing it

    May 29, 2025

    The crisis in universities didn’t start with ChatGPT, it began when the acquisition of knowledge became a transaction. To tackle it, universities should rediscover their foundational purpose: intellectual innovation, says Eliza Filby Universities are at a tipping point with AI. One recent survey found 88 per cent of students have used Gen AI for written [...]

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