Sky to overhaul call centres and cut around 2,000 jobs March 27, 2025 Sky has announced plans to shake up its call centres in a move which will see around 2,000 jobs put at risk of being lost. The media company, which is owned by US media giant Comcast, is looking to close three of its ten call centre sites. Its locations in Stockport, Sheffield and central Leeds [...]
Virgin Media 02 to spend millions upgrading its mobile network March 11, 2025 Virgin Media has announced a £700m investment this year to improve mobile reliability and boost speed for its UK customers. This investment will also help the broadband giant to strengthen its 4G and 5G coverage in rural areas. As part of its mobile transformation plan, the firm plans to roll out thousands of upgrades, including [...]
Talktalk to axe hundreds of jobs in latest cost-cutting drive December 15, 2024 Talktalk is set to cut hundreds of jobs as it looks to boost its balance sheet after narrowly avoiding collapse earlier this year. The telecoms giant, which had 1,857 employees at the end of February, outlined plans to cut the roles in the “radical” restructuring in an update last week, according to The Telegraph. The [...]
Vodafone and Three: What £16.5bn merger actually means for customers and prices December 5, 2024 After an almost 18-month battle the UK’s largest ever telecoms deal – which will see Vodafone and Three complete a £16.5bn merger – has been given the green light. Described by Vodafone as a “once-in-a-generation opportunity to transform the UK’s digital infrastructure”, the deal has now satisfied the Competition and Markets Authority (CMA) enough for [...]
Vodafone: FTSE 100 giant set to report after Three deal gets boost November 10, 2024 Vodafone's share price has barely moved this year, up just over three per cent since January, despite an ongoing turnaround effort.
Telecom Plus: Utility Warehouse provider continues growth streak October 3, 2024 Multi-service utility, internet and insurance firm Telecom Plus has reported a third consecutive year of double-digit growth. The FTSE 250 listed company, which provides energy, broadband, mobile and insurance services through one account, said that just over 1m households were now taking their essential home services from the firm. Telecoms Plus said that its customer [...]
Vodafone and Three hit back at regulator’s concerns in merger battle September 30, 2024 Vodafone and Three have pushed back against the regulator’s concerns over their proposed £15bn merger, insisting that “outstanding issues can be resolved,” following the latest findings from the Competition and Markets Authority (CMA). In a response published today, the telecom firms said they “remain confident” in the deal, which would combine two of the UK’s [...]
Huawei: Chinese firm reduced to a shadow of former size as UK restrictions bite September 25, 2024 Turnover at the UK arm of Chinese telecommunications giant Huawei has been slashed by more than £1bn since 2019 as the impact of UK and US restrictions bite. The London-headquartered business has reported a turnover of £229.56m for 2023, down from the £359m it posted in 2022. The latest figure comes after Huawei’s turnover totalled [...]
Virgin Media O2 to offload stake in mobile tower network September 13, 2024 Virgin Media O2 has reportedly agreed to offload roughly eight per cent of Britain's biggest mobile tower network as the telecoms group looks to fund the expansion of its fibre broadband and mobile operations.
Price rises and smaller data packages: Regulator voices concerns over Vodafone’s £15bn Three merger September 13, 2024 The planned £15bn merger between Vodafone and Three could lead to price increases for tens of millions of mobile customers, the Competition and Markets Authority (CMA) has warned. The watchdog added that the deal, which was first announced last year, could also see customers get a reduced service such as smaller data packages in their [...]