Revolut chatbot goes rogue by charging users to cancel subscription Fintech Revolut’s chatbot has threatened to charge customers who wanted to cancel their premium subscription because a key membership perk was reduced, City AM understands. The digital bank’s automated assistant – formerly known as Rita, or ‘Revolut’s Intelligence Troubleshooting Assistant’ – has ordered customers to pay a break fee when they requested to cancel their subscription. A [...]
Next hikes targets as heatwave boosts sales Retail Next has upgraded its profit targets for the year after breezing past second quarter expectations, putting its shareholders in line for a bumper payday. The FTSE 100 retail giant hiked its pre-tax profit expectations for 2026 to £1.24bn, around £25m higher than previously estimates. If achieved the figure would mark 7.3 per cent growth on [...]
Soaring petrol prices and Devil Wears Prada 2 help consumer spending return to growth Economics Soaring fuel prices and box office hits helped consumer spending return to growth in May, according to fresh data from Barclays. Consumer card spending was up 0.8 per cent year-on-year last month, following a 0.1 per cent dip in April. The rise came as essential spending jumped 0.7 per cent, led by a near 12 [...]
Barclays consumer spending drops for first time since 2024 May 12, 2026 Consumers using Barclays credit and debit cards cut their spending for the first time in 17 months in the latest sign of turmoil facing the global economy. Total spending was down 0.1 per cent year-on-year marking the first drop since November 2024, where Brits were feeling the pinch of Labour’s first Budget. Consumers mainly drew [...]
Reckitt: Durex condom maker strips back costs as profit inches up March 5, 2026 Consumer goods giant Reckitt posted a bump to revenue in the last financial year as its cost overhaul strategy to focus on specific divisions ramped up. The blue-chip firm – which owns a massive portfolio of brands including Dettol, Durex, Lysol, Finish, Vanish, and Gaviscon – recorded a 5.2 per cent increase in revenue, driven [...]
Gloomy Brits’ sluggish spending set to drag on economic growth February 16, 2026 Brits continued to tighten their pockets in January as economists warned sluggish spend from consumers could trigger a “sustained drag on economic growth“. S&P Global’s latest Consumer Sentiment Index (CSI) showed a reading of 44.8, indicating further deterioration across household confidence with the figure remaining below the 50.0 mark that indicates neutrality. Whilst it crept [...]
UK consumers cut spending amid wider economic nerves December 30, 2025 UK consumers’ debit and credit card spending slumped in 2025 for the first time since the Covid-19 pandemic as wider economic nerves knocked confidence. Card spending fell 0.2 per cent in the last 12 months, according to Barclays, a sharp contrast to the 1.6 per cent growth recorded in 2024. Just a quarter of British [...]
Consumers shopping for insurance deals help Moneysupermarket to record revenue February 19, 2024 "The combination of high levels of premium price inflation and the cost-of-living squeeze resulted in high levels of search traffic with consumers seeking a better deal," the company said.