HSBC coughs up $25m over Australian scam failures June 18, 2026 HSBC has agreed to cough up just shy of $25m after admitting to failures in protecting customers in Australia from scammers. The Australian arm of Europe’s biggest lender was investigated by the watchdog over alleged “widespread and systematic failures” to shield its customers targeted by fraudsters. The Australian Securities and Investments Commission (ASIC) said it [...]
Revolut pays compensation for waking customer up with push notifications June 17, 2026 The Treasury might be hoping to ease the Financial Ombudsman Service’s workload but there has been no slowdown in perplexing cases. In this week’s column, Samuel Norman tells the tale of Revolut and a sleep-starved customer. Is there an inappropriate time for a push notification? There is, according to one bank customer. Revolut found itself [...]
Revolut faced orders to fix ‘deficiencies’ in product launches in Europe June 10, 2026 Revolut faced a regulatory slap-down from the European Central Bank last year as restrictions were placed on its operations in the continent. Europe’s most valuable fintech company had its permission to release new products across the 27 countries covered in the European Economic Area temporarily suspended last summer. The bank was instructed to rectify “deficiencies” [...]
Nationwide boss Debbie Crosbie banks £4.7m payday after Virgin Money deal June 8, 2026 The boss of Nationwide has seen her pay almost double since the building society’s blockbuster takeover of Virgin Money. Debbie Crosbie, who has steered the mutual since 2022, bagged a £4.7m pay packet in the last financial year, up from £2.5m the year prior. The mammoth uplift was driven by the cash and bonuses from [...]
UK has ‘lost control’ of its international narrative, says Barclays June 2, 2026 Barclays has laid bare the investment barriers facing the UK in a new report that states the nation has “lost control of its international narrative” leading to an impact on foreign capital. The banking giant has called for a drastic shake-up of how the UK attracts international capital, following its share narrowing to seven per [...]
Top banks urge Rachel Reeves to expand small business lending scheme May 29, 2026 Top UK banks are lobbying Rachel Reeves to beef up the government’s small business lending scheme in a bid to unlock more capital to be lent to firms. A letter penned by UK Finance – the banking industry body that represents the likes of Barclays, Lloyds and Natwest – has called for the Chancellor to [...]
Nationwide income soars on consumer lending boost May 21, 2026 Nationwide booked a hefty jump in its annual income as the building society benefited from a boost in consumer lending and clawed out a bigger market share of mortgage balances. The mutual recorded a 22 per cent jump in total income to £6.4bn, which was up from £5.2bn in the previous year, led by a [...]
The Square Mile gets its fourth City Minister – could it soon get its fifth? May 20, 2026 Four City minsters later, in this week’s column Samuel Norman takes a look at the blow to the Square Mile from the latest reshuffle. Also on the agenda: Revolut’s plans for the high net worth faces off with ambitions of incumbents. “Look for the girl with the sun in her eyes…” So goes the lyrics [...]
Rachel Reeves reforms ring-fencing in boost to Natwest and Lloyds May 18, 2026 Rachel Reeves has handed a major boost to the likes of Natwest and Lloyds with an overhaul of the ring-fencing regime in hopes to free up capital to be invested into the UK. The Treasury has unveiled a shakeup of the 15-year-old legislation, which requires major banks to separate their retail banking operations from their [...]
Barclays consumer spending drops for first time since 2024 May 12, 2026 Consumers using Barclays credit and debit cards cut their spending for the first time in 17 months in the latest sign of turmoil facing the global economy. Total spending was down 0.1 per cent year-on-year marking the first drop since November 2024, where Brits were feeling the pinch of Labour’s first Budget. Consumers mainly drew [...]