NatWest and RBS mobile banking apps hit by technical problems

 
Lynsey Barber
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A woman uses a NatWest cash machine at a
Some customers are unable to access online banking via app (Source: Getty)

RBS and NatWest have assured customers that its mobile banking is now running as normal after after experiencing technical problems that left people unable to use the service..

RBS had been tweeting customers directly on Twitter saying it is aware of some issues and that it was working to fix them.

NatWest, owned by RBS, also experienced the same issues.

The timing of the glitch comes at a crucial time in people's personal finances in the run up to Christmas.

It is not yet clear how many people have been affected and the both banks have apologised.

RBS has been contacted for comment.

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