Think of the fans: Why stadium experience matters as much as TV production October 9, 2023 It feels like we’re at a new low point for customer experience. After Covid, the services we used to rely on seem like they’re getting worse. Of course, it’s understandable how shutting the world down for two years is going to have an impact on fragile supply systems but the pandemic has also reset our [...]
Lessons for sponsors from sport’s biggest summer of protests since the suffragettes August 29, 2023 Sport sponsors need to be clear on what they stand for – not just what they stand next to – if they are to avoid blowback from protests, says marketing expert Matt Readman. This has been the most disrupted summer of sport for over a century. The pitches, courses and tracks of the UK now [...]
2023 Women’s World Cup ads showcase new-found star power of players July 17, 2023 Four years ago, the Women’s World Cup in France was billed as the biggest to date, but despite the hype it was still struggling to be commercially attractive for sponsors and advertisers in its own right. As the Women’s Sport Trust explained “when women’s sport is approached using the same commercial frameworks as men’s sport [...]
