By: Felix Armstrong

Retail Reporter Felix Armstrong is City AM's retail reporter, covering retail, hospitality and property news. He has previously written for The Times, The Guardian, The Telegraph and The i Paper. Email Felix at Felix.Armstrong@cityam.com

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All 548 Articles

AI could be picking your coffee as startup takes £2m

April 20, 2026

An AI-powered coffee vending machine which tells its users when and what it might like to drink is set to spring up in forecourts, gyms and campuses across the country. Unity Coffee, which uses AI to offer tailored discounts based on the time and user behaviour, has completed a £2m fundraising and aims to “disrupt” [...]
Consumer confidence suffers biggest drop in four years amid Iran inflation fears

April 20, 2026

Consumer confidence fell at the fastest rate in four years as Brits tightened their purse strings amid fears the Iran war will spike inflation. Brits’ confidence in their spending power fell by three per cent at the start of this year, as it reached its lowest level since 2023 and made the biggest drop since [...]
Easyjet tops FTSE 100 risers as airline, travel shares rocket after Hormuz reopening

April 17, 2026

Airline and travel shares listed on the London Stock Exchange have rocketed after Iran said it has reopened the Strait of Hormuz, potentially signalling an end to weeks of chaos to the tourism industry. London-listed Wizz Air and Easyjet surged nine and eight per cent on the news, after the blockage to the crucial shipping [...]
‘Relentless pressures’: More hospitality firms forced to shut even before Iran war

April 17, 2026

The rate of corporate collapse in hospitality surged in February in signs the sector was struggling to stay afloat even before the Iran war brought further cost pressures. The number of accommodation and food service firms declaring insolvency jumped by 22 per cent to 270 in February, according to government data. This acceleration of the crisis [...]
Next boss Simon Wolfson takes record £7.4m pay packet

April 17, 2026

Next boss Simon Wolfson took home a bumper £7.4m pay packet last year, as his best-ever pay day could be beaten by next year’s £9.3m – if the firm meets growth targets. Wolfson’s total pay soared from £4.9m the year before, as he took £967k in basic pay and more than £6m in bonuses. The [...]
Billionaire Netflix co-founder Reed Hastings quits after earnings miss

April 17, 2026

The billionaire co-founder and chair of Netflix has quit after the streaming giant’s weak financial outlook spooked the market. Reed Hastings, who co-founded Netflix 29 years ago, told investors he will not stand for re-election in June and will focus on philanthropy once he leaves the firm. The shock departure comes after the streaming giant [...]
Original Factory Shop closes all stores amid collapse

April 16, 2026

The Original Factory Shop has closed all 137 stores and its head office, after the retailer collapsed into administration amid growing industry fears over weak consumer confidence and high taxes. The discount department store was put into administration along with Claire’s Accessories earlier this year, as private equity firm Modella Capital said government policy was [...]
Dunelm shares slump after Iran war profit warning

April 16, 2026

Shares in Dunelm have slumped after the homeware and furniture store warned its profits could dip as the Iran war damages consumer confidence. The FTSE 250 firm’s share price fell as much as 7.9 per cent on Thursday, to 789p, leaving the stock down more than 26 per cent in the year so far. The [...]
Hermès and Gucci shares tank in ‘dismal’ week for luxury brands

April 16, 2026

Investors have fled from leading luxury stocks like Hermès and Gucci this week after they revealed tumbling sales as a result of the Iran war. The market was quick to respond to the poor results from several top fashion houses, as doubts swirl around the Middle East’s role as a key market for luxury brands. [...]
M&S Sparks rewards overhauled as retailer offers cash perks

April 16, 2026

Marks & Spencer has overhauled its Sparks card reward scheme using AI after shoppers demanded cash perks instead of the existing points-based system. The upmarket food and clothing giant said it is responding to consumer criticism of its loyalty scheme by offering “personalisation and pounds, not points and tricksy pricing”. The Sparks Card had faced [...]

Apollo snaps up Easyjet after Castlelake walks away

How sevens and Olympics can be commercial rugby lifeline

Rolls-Royce Spectre Series II review: Driving a Rolls on a racetrack – yes, really…

By: Felix Armstrong

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