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retail cyber attack

  • Retailers back on alert after new wave of cyber attacks

    Retail

    When Asos customers were sent a cryptically-worded push notification on Tuesday last week, some shoppers thought they were being hawked the fast fashion retailer’s new Christmas collection.  One thought the alert was “some crappy marketing scheme to get me to check the app and to view their snowflake collection,” they wrote on X. The notification [...]

    Fashionable shoppers on Drottninggatan in Stockholm, showcasing H&Ms latest trends.
  • Asos hackers claim responsibility for Air France-KLM data breach

    Retail

    The group behind the hack of fast-fashion retailer Asos have claimed responsibility for a data breach of airline group Air France-KLM, City AM can reveal. The individuals who claimed responsibility for the Asos data breach, who call themselves Xuanye Group, last week circulated data which they claimed was obtained from the airline group.  Air France-KLM [...]

    Asos stock performance graph showing over 2% decline despite reduced losses and 14% revenue drop in early 2023
  • Asos hackers duped employee in data breach

    Retail

    The hackers behind a threat to leak Asos customer data duped an employee by posing as a “trusted contact,” the fast-fashion group has said. An unknown group shocked Asos’ millions of customers on Tuesday when they published a push notification on the online retailer’s app, claiming to have hacked into the company and threatening a [...]

    Asos stock performance graph showing over 2% decline despite reduced losses and 14% revenue drop in early 2023
  • M&S to face shareholder grilling over cyber attack recovery

    July 6, 2026

    Marks and Spencer is set to take a grilling from shareholders over whether it has made a meaningful recovery from the cyber attack which wiped out nearly a third of its profit. The FTSE 100 retailer will face investors at its annual general meeting on Tuesday, where it will expect to be quizzed on whether [...]

  • M&S profit slumps in fallout from cyber attack

    May 20, 2026

    Marks & Spencer saw its profit slump by a quarter as the retailer took more than a £100m hit from its “traumatic” cyber attack last year. The FTSE 100 supermarket and clothing business saw pre-tax profit fall by 29 per cent to £365m in the year to March, despite sales growing by 25 per cent [...]

  • M&S eyes up Brits’ weekly shops as food arm set to expand

    May 15, 2026

    Marks & Spencer has not been shy over its ambition to conquer the British weekly shop, and the retail giant is nearing a crucial update on its foray into the UK’s fiercely competitive grocery market. M&S Food accounts for more than half (54 per cent) of the retailer’s revenues, and its recent warehouse expansions suggest [...]

  • Co-op takes £126m knock from cyber attack as boss quits

    March 26, 2026

    Retailer Co-op has slumped to a £126m loss as it reels from the cyber attack which cost the firm nearly £300m last year, as its chief executive quit. The grocery chain is preparing to slash costs in the coming year, as it plans to cut £200m of spending in 2026.  Co-op’s cyber attack in April [...]

  • FTSE 100 Live: Sainsbury’s and Unite dish shareholders cash; Mining merger talks

    January 9, 2026

    Good morning and welcome back to the City AM liveblog. It was Britain’s retail sector taking centre stage yesterday amid a fresh influx of corporate updates that gave a snapshot of the industry’s December performance. Tesco came out swinging, revealing its market share had climbed to the highest in 10 years after a Christmas sales [...]

  • M&S shakes off cyber chaos with strong Christmas sales

    January 8, 2026

    Marks & Spencer (M&S) has delivered a steadier than feared Christmas trading update, offering some festive cheer for investors after a year, overshadowed by a costly cyber attack and months of disrupted online sales. The retailer reported group sales of £5bn for the 13 weeks to 27 December, up 3.3 per cent excluding Ocado Retail, [...]

  • UK cyber attacks will inevitably increase, HP boss warns

    November 24, 2025

    It is inevitable that the number of cyber attacks faced by UK companies will increase in the coming years, the Northern European boss of technology giant HP has warned. Speaking on an up-coming episode of City AM‘s Boardroom Uncovered podcast, Neil Sawyer added that businesses should “stay ahead of the game” in order to help [...]

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