Insurers Are Ready to Hand Repeatable Work to AI, Just 6% Would Trust a General-Purpose Model to Do It September 16, 2026 New research finds that 83% of the global insurance market would hand repeatable work to AI; 75% will only allow AI to execute the work with an insurance-specific or governed model. Less than 1% of the market runs fully AI-native operations today.
FICO European Fraud Map: UK Resilient as Other European Countries See Losses Climb by up to 21% September 15, 2026 Card-Not-Present fraud slowly increasing in the UK as social engineering tactics evolve
Corgan Research Explores How Workplace Design Influences Attention and Focus September 15, 2026 Study of Inattentive-Type ADHD in the Workplace Earns Environmental Design Research Association CORE Designation
New Circularity Data: Nine Out of Ten Returned Items Lose Value for Retailers September 10, 2026 New research finds 86% of retailers have established circularity practices, yet only 9% resell more than half of returned products at full price
Trolley Research: Independent Earners Won’t Wait More Than Two Days to Get Paid, and Payment Problems Are Pushing Them Off Platforms September 10, 2026 A survey of 450 freelancers, creators, and musicians finds only 28% control when their money arrives, while payment delays now outrank a lack of work as a reason to leave
Capgemini: Life insurers under pressure: 42% of consumers are confused and unconvinced by policies September 10, 2026 Technical language (37%), affordability concerns (35%), and lack of relevance to life stage (25%) among top barriers to purchasing life insurance Half of consumers plan to use generative AI tools to discover and compare life insurance products Nearly 40% of policyholders rarely hear from their life insurer after purchasing a policy, while half of those who discontinue coverage do so within the first three years Best-in-class life insurers, representing 10% of the industry, achieve 41% higher revenue growth and 12% lower lapse rates by combining consumer-led strategies with intelligence-powered operations
North Highland Recognized in Two IDC MarketScape Reports September 9, 2026 Firm Named a “Major Player” in 2026 Employee Experience and People and Organizational Consulting Services
Everbridge 2026 Best in Resilience Study Finds Faster Response Alone Is Not Enough to Build Organizational Resilience September 8, 2026 New research finds nearly two-thirds of organizations remain in the early stages of resilience maturity as gaps between intelligence, response, and continuous improvement limit progress
New Drill-Free Treatment Helps Patients to Feel at Ease in the Dentist Chair August 25, 2026 Bupa Dental Care introduces Curodont® Repair, an innovative drill-free approach to treating early tooth decay, for patients of all ages, including eligible Bupa insurance customers
UK Credit Card Payment Rates Drop and Card Balances Rise as Summer Spending Puts Pressure on Consumers August 24, 2026 FICO UK Credit Card Market Report for June 2026 identifies the need for increased vigilance on late payments by risk teams