Inflation figures may be good news for Sunak, but millions will still be left poorer rocio concha The economy may cheer today's inflation figures, but the cost of living crisis is far from over for millions of Brits, writes Rocio Concha
Sweeping powers to hike broadband bills must be stopped rocio concha Consumer group Which? has accused Virgin Media of 'breaking the law' with new price increases.
It’s time businesses use their plethora of data to assist so many struggling costumers Rocio Concha Whatever drama is unfolding in Westminster, tackling the cost of living remains consumers’ number one priority. There is still so much work to be done to help millions of people facing dire financial situations. The government has already announced new measures to support consumers, such as help with soaring energy bills. But it could go [...]
We need tougher consumer protection to end the hours of hold music when things go wrong April 19, 2021 It might have been for your cancelled two-week summer holiday. Or it could have been that parcel you ordered that never arrived. First comes the disappointment and frustration, then the dread. You are now staring down the barrel of what could be a lengthy, painful battle with a customer service team to get your money [...]