Leadership

2019 Articles

If you need to communicate bad news to customers, learn from KFC
If you need to communicate bad news to customers, learn from KFC
Every business has to deliver bad news from time to time — whether it is a delay, a data breach, [...]
December 5, 2019
It's nonsense to compare running a boardroom to running a football team
It's nonsense to compare running a boardroom to running a football team
There are many similarities to be drawn between the executive boardroom and the football pitch. Both are high-stakes environments, full [...]
December 4, 2019
Women and Wealth: Three findings and their risks
Women and Wealth: Three findings and their risks
In a decade of researching women and finance, I have interviewed more than 800 highly accomplished women globally from diverse [...]
December 3, 2019
How Thriva is putting its customers' health to the test
How Thriva is putting its customers' health to the test
Standing in the middle of a street in Farringdon, it’s hard to know if I’m in the right place. After [...]
December 2, 2019
The four golden rules for corporate social responsibility campaigns
The four golden rules for corporate social responsibility campaigns
Two years ago, I launched Beam, a tech-for-good startup that crowdfunds employment training for homeless people and supports them into [...]
December 2, 2019
PwC cracks down on drinking alcohol in the office
PwC cracks down on drinking alcohol in the office
Big Four accountancy firm PwC has cracked down on drinking alcohol in the office. Under new rules introduced this year, [...]
December 1, 2019