As Natwest systems were afflicted by glitches overnight, customers were unable to access their deposits. Natwest declared that the outage lasted three hours.
We are disappointed that our customers faced disruption to banking services for a period yesterday evening, & apologise for that— RBS Group (@RBSGroup) March 7, 2013
This IT problem follows Natwest suffering glitches last summer. As a result, shares in RBS Group (of which Natwest has been a part since 2000) fell: