RBS mobile banking hit by IT flaw

Guy Bentley
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Some of Britain's biggest banks have been suffering from an IT fault that affected mobile banking customers across the country.

Both RBS and Natwest encountered problems with their mobile banking services, with the trouble starting around 8:30am and continuing through till 2pm.

Speaking to Sky News, a spokesman for RBS Group said:

We are aware that some customers are experiencing issues with mobile banking, we are working to get this resolved as quickly as possible.

We apologise to customers for the inconvenience.

The IT glitch is only the latest in a series of such incidents for RBS. In February, swathes of customers were unable to access the RBS banking app. Furthermore, the incident occurred on the last day of the month - payday for a large number of workers.

Back in 2012, a host of customers were locked out of their accounts for almost a month.

In a separate incident on Friday, customers of Lloyds and Halifax were unable to use the payments system over the group's online or telephone system.

Branch and cash machines were unaffected by the glitch. A spokesman for Lloyds Banking Group confirmed there had been difficulties on Friday affecting mobile and online services for some customers who were attempting to set up payees.