RBS and Natwest apologise for payment chaos on Cyber Monday

RBS and Natwest have apologised on social media service Twitter for the failure of the giant bank's payment system last night.

Hundreds of thousands of customers couldn't make online purchases, as well as being unable to use physical debit and credit cards.

This is the third failure of the bank's payments system in the last 18 months, and on the busiest online shopping day of the year - Cyber Monday.

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