Jonathan King, CEO of Homeserve Membership is stepping down to pursue a a non-executive career. King has been involved with the emergency repairs business for 13 years. Among his positions held at the firm were six years as CEO of Homeserve USA, following four years as managing director of HomeServe Membership. He will leave the Homseserve Membership board on 31 December and the Homeserve board on 31 March.
I have thoroughly enjoyed being part of HomeServe over the past 13 years and working with the Board and my other colleagues during that time. I leave a customer focused organisation in the UK that has a clear plan in place to stabilise its customer base and increase both customer acquisition and retention this year. I am delighted that the Board has chosen Martin as my successor and I wish him every success in the future.
Martin Bennett will be appointed CEO of Homeserve Membership from 1 January. Bennet started at Homeserve in 2003 and was appointed to the board in 2009. He has previously served as group chief operating officer and chief financial officer.
Richard Harpin, group chief executive, said:
I am delighted that Martin Bennett will take over as CEO of the UK business. Martin is a key member of HomeServe's executive team and in his most recent role as Group Chief Operating Officer has worked closely with Jonathan to refocus our UK operations and improve customerservice. I am confident that Martin will be able to build on this progress and continue the positive development of the UK business.