"Ask British Gas" descends into chaos

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After announcing a price hike this morning, British Gas have opted to host a Twitter Q&A session about the 9.2 per cent bill rise. It's shaping up to be one of the social media mistakes of the year.

Most of the public responses on #AskBG are pretty aggressive - so we won't be republishing them (but feel free to check for yourself). It's the second high profile price rise since rival SSE said their bills would be rising by 8.2 per cent.

We'll update British Gas' Q&A responses below as they come through, but we don't expect them to reply to the (high volumes) of incredibly negative feedback they're getting.