TalkTalk boasts being the UK’s biggest consumer broadband provider, supplying 4.2m homes. It also provides stand-alone fixed line services.
It uses BT’s existing copper connections for its regular broadband. It also provides BT’s bundled superfast fibre connections on a wholesale basis, albeit with greatly reduced margins. It is looking at ways to roll out its own superfast broadband offerings. It is allowed to use BT’s existing ducts and poles but the cost of laying fibre is prohibitively expensive.
It announced it will spend the next four months placing its new and existing customers on to a 24Mbps speed profile at no extra cost.
Its success came after a faltering start following its launch in 2006. It offers broadband from as little as £6.99 through its Essentials package.