RAPID RESPONSES

Cogs and couches
Interesting article from Dennis Hayes [2012 should be the year we get off the couch and make companies more productive, yesterday]. I would be intrigued to know how the likes of Google, Facebook and Amazon view the point he makes. I suspect that employee well-being is core to their respective strategies. Where the (exceptionally) successful companies get it right is by having a balance between helping employees to develop as people (rather than cogs in the workforce wheel), and expecting excellence in return. It’s about a culture where the two go hand in hand. I agree with Dennis that far too many companies fail to achieve the balance – they simply try to copy the well-being element of the Google strategy without defining clear expectations in return. That said, I wouldn’t give up on well-being just yet, Dennis. Those that get it right are reaping the rewards.

Paul Williams

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