Bolland said at a presentation at the retailer’s High Street Kensington branch that M&S will open 14 pilot stores in October incorporating refurbished designs and new store layouts with deli and bakery counters for its food section. M&S today opens in Westfield Stratford City with the new features.
Up to 100 more will be refurbished by March 2012, and the 500 or so remaining stores will be completed by 2013. The changes will include improved signage and differentiation between M&S’s in-house brands, as well as a focus on speciality foods and better product packaging. They represent the first major changes since Bolland took over the reins of the company from Sir Stuart Rose.