FSA promises to restore trust

FINANCIAL Services Authority (FSA) chairman Lord Adair Turner last night vowed to restore consumer trust in financial services.<br /><br />Turner said the City watchdog&rsquo;s financial capability programme would inform consumers, while measures to crack down on misconduct would prevent companies from taking advantage of customers.<br /><br />He heralded the government&rsquo;s decision to expand a money guidance service piloted in the north but said improving understanding of finance would &ldquo;take a generation to achieve&rdquo;.