G4S and Serco sorry for contract failure

City A.M. Reporter
OUTSOURCING groups G4S and Serco, which are under a criminal investigation after they overcharged the government on an electronic tagging contract, said yesterday they were working to clean up their act.

Executives at the firms, as well as bosses from Capita and Atos, were speaking at a Public Accounts Committee hearing on the value of outsourcing to a few big companies. “We do an awful lot of things besides the particular issues that have arisen this year which sadden me, which shock me and which I’m deeply sorry about, but they happened and I need to make sure that they don’t happen again,” Serco chairman Alastair Lyons said.