Royal Mail "brought together" with CWU – is the deadlock close to being broken?

Oliver Gill
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Royal Mail's main union had planned to go on strike in mid-October (Source: Getty)

Royal Mail this evening revealed mediation has found common ground in an unsavoury public spat with its main trade union.

The postal giant published details of a report by Professor Lynette Harris, who mediated talks between Royal Mail and the Communication Workers Union (CWU).

Both parties entered into a fresh round of tightly guarded talks at the end of October. They followed a High Court ruling stipulating mediated talks must take place prior to any industrial action taking place.

The CWU had previously planned a 48-hour walkout starting on 19 October after a month of talks on proposed changes to pensions, pay and working practices broke down.

In an after-hours stock market statement, Royal Mail said the mediation process had been "helpful in bringing Royal Mail and the CWU together to advance the discussions". The FTSE 250 firm added:

Mediation has helped both parties to better understand their respective positions.

Read more: Royal Mail is held back by out-of-date red tape

Yesterday, the CWU, which represents 110,000 postal workers, said it had reached a "philosophical agreement" with Royal Mail.

In today's statement, Royal Mail insisted Harris' recommendations were not legally binding but "have been useful in framing further discussions".

"Royal Mail and the CWU are continuing talks with the aim of reaching agreement on the full range of issues under discussion. Agreement on certain issues is more advanced than on others but all issues remain open for negotiation and final agreement," the statement read.

Read more: Royal Mail retires pensions scheme: The what, why and how

Summary of the mediator's recommendations


  • Royal Mail and the CWU should commit in principle to the future introduction of a Collective Defined Contribution (CDC) scheme with a Defined Benefit element.
  • To support the introduction of a CDC scheme for all, Royal Mail and the CWU should establish a Pensions Forum. The Forum will have responsibility for lobbying the Government to make the necessary legislative and regulatory changes so that a CDC scheme can be established, and for overseeing its governance.
  • In the meantime:
    • For members of the Royal Mail Pension Plan (RMPP), Royal Mail should implement – from 1 April 2018 – a Defined Benefit cash balance scheme on the terms already proposed by the Company.
    • In addition, existing Royal Mail Defined Contribution Plan (RMDCP) members with five years’ or more continuous service in the standard section of RMDCP should have the option of joining the Defined Benefit cash balance scheme.
    • Royal Mail should auto-enrol current and future members of RMDCP to the top tier of contributions (10 per cent from the Company and 6% from the member).

Pay and the working week

  • From April 2017, an increase of 2.6 per cent including base pay, overtime and allowances.
  • From April 2018, an increase of two per cent to base pay.
  • During 2018-19, a one-hour reduction to the working week (currently 39 hours) on the condition that Royal Mail and the CWU work together on a range of initiatives, including delivery methods trials, automated hours data capture and later delivery times.

Delivery times

  • Last delivery time should move back by 30 minutes to 3.30pm in urban areas and 4.30pm in rural areas.

Royal Mail and the CWU working more closely to advance the Agenda for Growth objectives

  • Royal Mail and the CWU need to work more closely together to improve working culture.
  • Review the Agenda for Growth agreement in 2019, as planned.

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