EE and Virgin mobile service down as networks suffer major outage

Caitlin Morrison
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EE users have been affected by today's outage (Source: Getty)

EE and Virgin Mobile customers may be unable to make or receive calls today, with both networks dealing with a major outage.

EE said: "Some customers are reporting problems when trying to make calls. We’re working to fix this as quickly as possible.

"Emergency calls, as well as all data and messaging services, are working as normal. We apologise for any inconvenience caused."

Virgin Media said: "We're aware some customers are experiencing issues with making / receiving calls and sending / receiving texts at present.

"Our team are looking into this issue at the moment, we'll let you know once we have a further update."

Reports of outages on both networks have increased drastically in the last few hours on service tracking website Downdetector.