Disruption at London Waterloo will continue until the end of tomorrow, South West Trains has warned, after a partial train derailment earlier this morning caused chaos at the capital's busiest station.
In its latest update, the train operator has advised passengers to avoid travelling to Waterloo until the end of service tomorrow, 16 August, and look into using alternative routes.
Network Rail and South West Trains confirmed there had been a low-speed, partial derailment this morning.
In their latest statement, they said:
South West Trains and Network Rail are advising passengers not to travel to and from Waterloo today after a passenger train struck a stationary barrier train at very low speed and became partially derailed.
The incident happened as the train was pulling away from its platform at Waterloo at 5.40am. There were no injuries to the 23 passengers or two members of staff on board the train.
A very limited service is now running to and from Waterloo, which is expected for the rest of today. Disruption may continue into tomorrow. We will update passengers as soon as we have more information.
An investigation to establish the cause of the incident is underway. It would not be appropriate to speculate on the cause of the incident at this time.
National Rail had already said disruption between Vauxhall and London Waterloo was expected to last all morning, after a points problem was discovered.
A fault with a set of points on one of the lines approaching London Waterloo meant South West Trains were unable to use one of the five lines into and out of the station.
Now, trains may be cancelled, delayed or revised after the pile up of both troubles.
In a separate incident, a Great Northern train hit the buffers at Kings' Cross station at platform 9.
A spokesperson from Great Northern said: “At 6.20am this morning a Great Northern train came into contact with the buffers at low speed at King’s Cross Station. The Rail Accident Investigation Branch has been informed.”
What actually happened?
South West Trains and Network Rail said a passenger train struck a stationary barrier train at a very low speed and became partially derailed. The barrier train was in place to separate the engineering works at Waterloo from the operational train services.
Will this interrupt the August Waterloo works?
Network Rail says upgrade work to extend the platforms and boost capacity at the station will continue as planned, and it doesn't expect today's troubles to have any impact.
Where is affected?
Train services running to and from Vauxhall and London Waterloo may be cancelled, delayed or revised.
Queuing systems are in place at Waterloo, Vauxhall, Clapham, Wimbledon, Raynes Park, New Malden, Surbiton, Esher, Woking, Wandsworth Town and Putney.
Trains are unable to use platforms one to 13 at London Waterloo, so many services are having to terminate away from the station.
What's cancelled and for how long?
Where possible, trains will be gradually reintroduced, but many crews and trains are out of place.
Until further notice the following services will be cancelled throughout:
- London Waterloo to London Waterloo via Brentford and Twickenham
- London Waterloo to London Waterloo via Twickenham and Brentford
South West Trains said train service for tomorrow will be updated later on when more information becomes known. Follow the latest from National Rail here.
Where else will accept my ticket?
Tickets are being accepted on the following lines:
- Cross Country services between Bournemouth and Reading
- Great Western Railway services via any reasonable route
- Southern services between Southampton, Portsmouth and London Victoria via any reasonable route
- Thameslink services between Wimbledon and London Blackfriars via any reasonable route
- London Bus services via any reasonable route across the South West Trains network
- London Underground services via any reasonable route across the South West Trains network