These days, consumers have generally come to terms with the idea the price they are asked to pay for, say, a train ticket or hotel room can fluctuate – and sometimes quite markedly – depending on when they make the purchase.
It would presumably still come as a shock, however, if their local supermarket charged them a different price for a loaf of bread to that which the person ahead of them in the queue had just paid.
This idea of ‘dynamic pricing’ has variations that are known, perhaps more self-explanatorily, as ‘demand pricing’, ‘time-based pricing’ or, as practised by the likes of Uber, ‘surge pricing’.
And, according to a couple of recent articles in the national media, advances in technology mean fluctuating digital price tags could soon become a feature of our local supermarket – with varying consequences for our grocery bills.
In Why your bananas could soon cost more in the afternoon, for example, the BBC notes how Coca Cola sends videos and discount coupons to people’s smartphones as they shop in a particular supermarket chain.
The article adds: “Digital signs encourage shoppers to find the soft drinks aisle, where they are then targeted with personalised special offers and content based on their online browsing habits and spending profiles.”
Underlining the full implications of this idea, The Guardian’s fascinating Surge pricing comes to the supermarket points out “pricing policies are not only dependent on availability or stock, but also, increasingly, on the data that has been stored and kept about your shopping history”.
“If you are an impulse buyer, or a full-price shopper or a bargain hunter, online retailers are increasingly likely to see you coming,” it adds.
“Not only that – there is evidence to suggest that calculations about what you will be prepared to pay for a given product are made from knowledge of your postcode, who your friends are, what your credit rating looks like and any of the thousands of other data points you have left behind as cookie crumbs in your browsing history.”
Until now, a shopper in Tesco, say, has always had a high degree of certainty that, at any given moment, they will be paying the same price for an item as any other Tesco customer, regardless of factors such as the particular store they are in or – with the exception of reductions on perishable goods in the late afternoon or just before their sell-by date – the time of day.
But could we now be about to see an end to this practice of ‘universal pricing’ in UK supermarkets?
On our Value Perspective blog, we are never inclined to predict the future – although we would observe that supermarket shoppers in this country have largely been resistant to the idea in the past and any attempts by chains to introduce such a scheme have tended to be swiftly abandoned.
Of course, one area where one form of dynamic pricing – that governed by the laws of supply and demand – has long held sway is the stockmarket.
It would therefore seem likely that, should the practice be adopted in UK supermarkets, here on The Value Perspective, we will instinctively be adjusting our shopping habits – by timing, location or whatever – to ensure we avoid the queues and track down the bargains.
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