Blackberry's turned to UK startup VoxSmart to stop banks having WhatsApp snafus and help comply with Mifid II

Lynsey Barber
Follow Lynsey
New rules will govern how banks track communications online (Source: Getty)

Blackberry has turned to a startup from London to help banks make sure their employee WhatsApp messages stay on the right side of the law.

The former tech giant which is now focused on software - particularly security - will now offer services from VoxSmart, a so-called regtech startup which helps financial institutions' communications comply with regulation.

It comes after a high profile case in which an investment banker was fined thousands of pounds by the city watchdog for sharing confidential information on the platform, and ahead of new European regulations, Mifid II, coming into force next year. The law will force banks and other finance businesses to keep records of instant messengers and other communications for five years.

"Together with VoxSmart, we can enable businesses around the world to effortlessly capture conversations on endpoints including smartphones, wearables, tablets, and laptops," said Blackberry's senior vice president of sales for Europe, Middle East and Africa Florian Bienvenu.

"This joint solution is an excellent example of how Blackberry is leveraging its software portfolio."

VoxSmart's tech can capture messages on WhatsApp, WeChat and other apps, as well as native texts and voicemail. The nine-year-old startup, which boasts global investment banks and trading houses among its clients, raised £7m from venture investors at the start of the year.