British Airways owner International Airline Group (IAG) will likely get a grilling at its annual general meeting (AGM) this week over the airline’s IT crash last month.
A system meltdown on 27 May led to travel chaos for 75,000 passengers after all BA flights from Heathrow and Gatwick were cancelled.
Willie Walsh, chief executive of IAG, last week blamed an engineer disconnecting a power supply for the airline’s IT failure. IAG has commissioned an independent company to conduct a “full investigation” into the IT crash.
Walsh added that the investigation would help IAG “to learn from the experience”.
IAG is also is facing calls to drop EY, the airline’s auditor, ahead of its AGM on Wednesday. Pensions & Investment Research Consultants (Pirc) has urged investors to vote against the auditor, which has advised British Airways since 1987, over issues regarding the auditor’s independence.
“There are concerns that failure to regularly rotate the audit firm can compromise the independence of the auditor,” Pirc said in a note.
IAG and British Airways could not be reached for comment.