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Banks warned over fintech payment firms

Billy Bambrough
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Apple Pay Launches In The UK
The increasing use of services like Apple Pay means banks are losing their grip on the payments market (Source: Getty)

The world's biggest banks risk losing control of digital payments to small fintech startups and global tech giants, the Boston Consulting Group (BCG) has warned.

Banks have been told they have to “maximize security, minimise complexity, and add value beyond pure payments” if they want to survive in transactional banking.

The BCG has slammed banks’ poor user experiences for many types of transactions, leaving the payments business “ripe for disruption”.

Read more: The mobile payments battle just intensified in the UK

According to a report from the BCG and money transfer network Swift, payments industry revenues hit $1.1 trillion in 2015, representing 29 per cent of global banking revenues.

By 2025, they are projected to reach nearly $2 trillion, a compound annual growth rate of six per cent.

“It’s critical for incumbent banks to map out diverse scenarios,” said Stefan Dab, head of transaction-banking at BCG.

Read more: Black cabs are considering legal action over accepting card payments

“Banks must also ... resolve tough dilemmas such as whether or not to collaborate with fintechs that can become competitors.”

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