EE says it has fixed its outage problem after customers were left without access to Orange webmail service for two days

 
Caitlin Morrison
Follow Caitlin
Postmasters Lobby Parliament To Safeguard The Rural Post Office
Orange webmail users may have to rely on snail mail while the outage continues (Source: Getty)

EE has apologised to customers who were left with no access to Orange webmail services for almost two days and says it has resolved the problem.

"We have now resolved the issues preventing some Orange webmail users from accessing their accounts through an internet browser," an EE spokesperson said. "We apologise to anyone affected for the inconvenience that this has caused.”

EE was previously part owned by Orange, with Deutsche Telekom in control of the other half of the firm, however it was recently bought by BT in a £12.5bn deal.

Users tweeted their complaints at the telecom company:

Meanwhile, several others vented their frustration at a lack of communication from the group: